Our Office

We offer a comprehensive range of personalized vision services, with a goal to improve the visual acuity, visual comfort, and visual efficiency for each patient. Eyes on Northshore is a private practice offering comprehensive eye exams and specialized vision services, including specialty contact lens fittings, myopia control, and dry eye evaluations. Our vision therapy office offers vision therapy, visual neurorehabilitation, and sports vision training.

Hours and Location

Monday: By Appointment Only
Tuesday: 9 AM – 6 PM
Wednesday: 11 AM – 6 PM
Thursday: 9 AM – 6 PM
Friday: 7 AM – Noon
Saturday: By Appointment

We are located behind the Northshore Town Center, adjacent to The Casual Pint.

Our Eye Doctor

Susan A. Carter, OD

Dr. Susan Carter is an optometrist in West Knoxville that specializes in pediatric eye care and vision therapy. Dr. Susan has a passion for working with children and patients with special needs. She is also licensed to treat and manage eye conditions such as dry eyes, cataracts, glaucoma, and macular degeneration. Dr. Susan attended Maryville College for her undergraduate education and completed her Doctor of Optometry degree and residency in Pediatric Optometry and Vision Therapy at Southern College of Optometry in Memphis. She is a member of COVD, ISVA, and NORADr. Susan and her husband, Ridge, enjoy gardening, attending sporting events, and spending time with their two children.

Our Staff

Rachel Potter Sanchez, CPO

Rachel is a certified paraoptometric technician and vision therapist. She is from Maryville, TN. Rachel has extensive experience working with children and is currently continuing her education as a Certified Optometric Vision Therapist to better patient care. She speaks Spanish and enjoys working with patients to improve the visual system. Outside of work, Rachel enjoys volunteering and spending time with her husband, daughter, and loved ones.